On-site event services
On-site devices and event day staff
Hire the equipment and the people you need to run a busy gate. We'll set everything up, show your team how to use the platform, and stay on hand right through your event.
ONLINE TICKETS
Your gate is the first thing patrons experience
Whether you sell the bulk of your tickets at the gate or online, how you handle the gates sets the tone for everything that follows.
Gates are where things tend to go wrong. Queues that stretch back to the car park. A volunteer working out a card machine they've never seen before. A cash tin that has to be counted at 11pm. Door numbers that don't match your ticket sales.
With Ticketebo, you don't need to buy scanners and card terminals you'll use once or twice a year. Hire them from us for the days you need them, and add trained stadd to run them if you're short on hands.
Device hire
Technology you can hire
Everything you need at the gate, for as long as you need it.
Ticket scanners
Scan tickets on arrival and know exactly who's through the gate and when. Duplicate and invalid tickets are picked up instantly for easy validation. And, scan counts feed straight into your live reporting.
Card payment terminals
Take card payments at the gate without setting up your own merchant facility. We handle the payment side, so card sales land in your ticket reporting alongside everything else.
Internet services
Plenty of showgrounds, paddocks and sportsgrounds have patchy mobile coverage on a normal day, let alone with thousands of people on site. We'll sort out connectivity for your gates so your sales and scanning keep working.
Card payment terminals
Scan tickets on arrival and know exactly who's through the gate and when. Duplicate and invalid tickets are picked up instantly for easy validation. And, scan counts feed straight into your live reporting.
ONLINE TICKETS
Short on staff? Use ours
Finding enough volunteers is one of the hardest parts of running an event, and the gate is the last place you want people who are unsure of what they're doing.
Our event staff can run your box office, take payments and scan patrons in on arrival. They're already trained and know the equipment, so they can
Use them for your whole gate operation, or alongside your own team and volunteers at your busiest entry points.
Why settle for one or the other?
Online and on-site, together
This is where hiring from your ticketing partner makes a real difference.
When your gate equipment is separate from your online ticketing, you end up doing the joining up yourself. Two sets of numbers, a spreadsheet, and a fair bit of guesswork about how many people actually came.
With Ticketebo, on-site sales and scanning run on the same system as your online sales. That means:
- One live view of ticket sales, gate takings and attendnce
- Capacity limits that hold across online and gate sales, so you can't oversell
- One reconcilation at the end, not several
- Real attendance data you can take to your committee, council, or sponsors
From breifing to doors open
How it works
Tell us your story
Share your event details, expected attendance, and entry gate layout.
We configure everything
Our team sets up the scanning system, loads your ticket data, and tests end-to-end.
- Optional
We arrive with everything
Ticketebo staff show up with devices, chargers, and a tested setup — ready to go.
Doors open
Scan fast, get seamless entry from first attendee to last
Frequently asked questions
What if our venue has poor mobile coverage?
Let us know if you're concerned about the coverage available and we'll factor it into your recommended setup. We can arrange connectivity for your gates, and our scanning is designed to keep working through the drop-outs that are common at rural venues.
Do we need our own merchant facility to take card payments?
No. Our Box Office POS App on your own devices or ours, uses our merchant services so you can take card payments at the gate without setting anything up with your bank.
Can we just hire scanners, without the box office?
Yes. Plenty of organisers sell everything online and only need scanning at the gate. Take what you need and leave the rest.
Will our volunteers be able to use it?
Yes. Our apps, used on your devices or ours, are built for people using them once a year, not for full-time box office staff. If you're hiring our devices, everything arrives set up and we can your team through it before gates open.
How far ahead should we book?
The earlier the better, particularly over spring and summer when show and festival season is in full swing. Get in touch as soon as your dates are confirmed and we'll hold what you need.
How much does it cost?
Costs depend on how many devices you need, how many days you need them and whether you'd like our staff as well. Tell us about your event and we'll pull together a quote.
Let's talk about your gate
Tell us about your event, your entry points and your expected numbers. We'll recommend a set up that suits you and your event.